Name: Hotel Vanilla
Rating: 3.5

- onthebeach.ie

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Good for Kids

Good for Groups

2022 Holidays

All Inclusive

Near the Beach

Air Conditioning

Internet Access

Kids Pool

Pool Bar

Restaurant

Satellite TV

Sunbathing Terrace

Sunbeds

Swimming Pool

Telephone

Terrace

Wifi

Hotel Vanilla

Once the hotel takes your money that’s it

Room never cleaned in 7 days 
Air Con didn’t work
No clean towels or bedding 
Old fashioned fridge 
Wooden frame hanging off wardrobe

Booked for 10 moved out after 7 days 

Moved to half board beautiful seafront hotel for only £5 more per night 

Let down

This is the worst hotel I have stayed in. Booked 2 nights and I left after1. The place is not clean I had four dead cockroaches in my room. Went to bed that night and had one buzzing. I got no sleep the fridge was black. It really needs a good clean. I wasn’t going down for breakfast after the seeing this. Twice I asked for my room to be cleaned and the cockroaches to be removed but it never was. I just packed my bag and left. Nobody should have to sleep in these conditions. The pictures are very old, looks nothing like this now

Avoid this hotel

Had booked for just one night, thankfully, and had booked a room with garden and pool views. When we arrived we were taken to a dark, backroom basement dungeon. It has one barred window with piles of rubbish on the outside and looking out to a brick wall. Room was dirty, Aircon was noisy, bedside lights didn't work, electrics looked dodgy, toilet was moving about as was the tap on the sink. Complained to owner who said the room was should have had are all busy and that we were only there for one night, as though it shouldn't matter about the room. Definitely avoid as you might not get what you expect.

Poor experience and customer service

The people working here have very limited English,almost none. Bar has very little choice if drinks. Evening meal is always the same salad with chicken, fish that tasted like chicken or similar. We asked them to book 2 trips for us. One trip was the wrong one and they never booked the 2nf trip. No brochures to look at for places to visit. Not allowed to buy water from the shop and take to your room. No lift and only the bedrooms have air-conditioning. Told them 4 times the hairdryer didn't work properly and wires were sticking out in the bathroom next to the sink, whole toilet moved off the floor, shower was dirty, open windows on stairs which children could easily fall out of, lumpy bed, no fruit juice or water at breakfast, etc etc

Hotel Vanilla

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