Name: Hotel Pasarela
Rating: 3.5

- onthebeach.ie

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Good for Kids

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2022 Holidays

All Inclusive

Near the Beach

Hotel Pasarela

Good location between the San Bernardo train station for trains and the airport bus AE, and the wonderful Plaza de España.

It is a simple 4 Star hotel - really 3+

The room was fine with a good bathroom.

Large room safe large enough for a laptop. Simple to operate.

Empty fridge that can be filled up.

Fairly quiet.

Helpful front desk.

Great location and nice room

The location and value of this hotel was notably better than many competitive properties in Sevilla.  Perhaps the most impressive was the service at reception.  The gentlemen on the front desk really were gentlemen and did everything to ensure a smooth check-in.  It was all very professional and in a beautiful reception area that was light, bright, nicely decorated and comfortable.  A 4* lobby for sure. 

They had managed to accommodate our wishes to be on or above the 3rd floor along with our friends' room close by.  However, we did feel that the room was a little dated although large and comfortable. 

We actually were attending a photo shoot the next day so light was an issue for us and the room had only a small window and 'cold' LED bulbs in the light fittings - 'warm' LED lights would have been much cosier. 

For us, we really needed natural light and so requested that we move to another room.  The hotel was full but the lovely reception staff accommodated us in a beautiful room from the next morning, where we were far more comfortable and able to prepare for our day.  They pulled out all the stops to ensure the room was clean and ready from early morning. We were very grateful and on that basis, we will definitely stay here again as we travel to Sevilla a lot.  Special thanks go to Dario, Alajambro and David - and I think at the last minute, I may have met another front desk gentleman but I didn't get his name!  All - in all, a quiet, reserved, comfortable hotel in a super location.  Thank you Pasaela Hotel - we will be back! 

SUPERIOR SERVICE AND GREAT STAFF

This is a very basic hotel with minimum amenities. The single room is on the smaller side with an open shelf/wardrobe. Tiny desk. There is no kettle in the room for hot water or tea. Thankfully the bathroom is clean and newly rennovated. That is the saving grace of the hotel. The hotel lobby has a terrible smell and the corridors are old and can be stale. Try and find a better more comfortable hotel rather than staying here. This experience is like staying in a dormitory room.

Very basic and not inviting

An average hotel with good location. I'd only book this hotel of you can get a very good deal. It seems I was somewhat lucky as my room was facing the side. The reception staff are unwelcoming and stern, with the lobby empty. The breakfast buffet is pretty shocking considering the price, hardly any options especially for hot food.

To remphasise the point on the service, I had asked a day prior to new year's day if I could have a late checkout as I had a 10pm flight. They said I can ask again at night (new years eve), so I called them again. Then Alexandro replied saying its available. But then he added it's an extra 20 Euros even, if I have a late checkout by 1 hour (to 1pm). And considering I'd stayed at the hotel for 5 nights, I would suggest with this kind of service, staff like this shouldn't work in the hospitality industry. And I certainly wouldn't recommend or myself return to this hotel.

Hotel Pasarela

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