Name: Estela Barcelona
Rating: 4

- onthebeach.ie

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Estela Barcelona

Hotel didn’t have a single iron to lend to guests. They say it’s because they have laundry service. It’s the same as not having hair dryer because you have a beauty salon in the lobby. Very unpleasant!! Not acceptable for a 4* hotel. And front desk people were 0 helpful with my need. 
Room was too hot and the AC was turned off. After complaining they provided me a fan. Breakfast is OK, nothing that makes us super excited about, just ok.

No iron, no AC, no willingness to help!

Very disappointing experience ! The Wi-Fi is  nonexistent, inspite virtually existent , with the internet being either extremely slow or not working at all. If you plan toi work there -forget it ! The furniture and electrical fixtures are outdated and haven’t been renovated in years. USB connections? Never heard never seen ! Nowhere to be found. The bathroom is poorly equipped with just a few towels and no body lotion. The cups provided are cheap plastic, and the shower is old and worn out. The toilet paper was of such poor quality—it felt  like sandpaper, rough and scratching the skin. Some electrical sockets didn’t work. The noise in the room was unbearable, coming from both outside the hotel and inside. The hotel is in desperate need of renovation. The curtains are shabby. The same was with the furniture. There is no safe, despite it being listed as available. The breakfast is mediocre, and the boiled eggs were  served cold, as if they had just come from the fridge. Breakfast saturdays and sundays is served at 8:30 ! Sorry but very bad experience .

Bad experience , very disappointing hotel

Overall we had a nice stay here. We had two rooms here which the hotel allocated close together for us. The hotel’s art is great and staff were knowledgeable about the collections.
The size of the rooms were good but felt a little outdated. The bathroom was very dark.
The pool area was lovely but again outdated with some tiles needing fixing.
The breakfast selection was limited. The restaurant menu was nothing special. The restaurant staff also could do with customer service training. There’s better restaurants outside the hotel. 
The live music night at the hotel was  set enjoyable and fun for us. 
The little  beach is so close by and that was great. There’s a lot to do and see in the local area and so good water sports and access to boat rides and that come recommended

Nice stay

It's ok but definitely not a 4 star or worth the price. 

Everything is broken we had two rooms and the showers and toilets were broken. The balcony doors were broken never locked or closed.
Even after informing them 4 times they never fixed the doors.

The swimming pools are very small and the pool bar is literally a little desk. 

The location is pretty but very far from Barcelona town, but sitges does have nice restaurants.

The beach it is connected too was not nice at all the sea was full of sticks and dirt better to go to a different beach.

The staff were friendly and kinda helpful but like I mentioned before was just told things would get fixed when they never were. 

Won't bother staying here again.

Estela Barcelona

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