Name: Long Beach A Sun Resort Mauritius
Rating: 4.5

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Good for Kids

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2022 Holidays

All Inclusive

Near the Beach

Long Beach

Long Beach A Sun Resort Mauritius

A great family holiday, and we’d recommend!

We booked a 12 night holiday on an all inclusive basis in a beachfront room (521), flying direct with BA, staying in Oct 24

It actually ended up being a 13 night trip because BA had an issue with their plane, which meant that we left the island at 0630h in the morning instead of 2100h the night before. This is immediately one of the ways in which the hotel were superb, as they were very accommodating in letting us keep our room for another night at a very fair price (which was very good of them, as the delay wasn’t the fault of the hotel at all and they had to deal with lots of people delayed by the flight) so that we inadvertently got to enjoy the hotel for longer. What could have been an annoying end to the holiday was avoided because of the hotel’s great customer service. Shout out to Keshna and her colleague who dealt with it so well!

ROOM:

On to the accommodation. There were four of us in a room (2 adults and 2 children), which had a super king, the sofa made into one bed and a camp bed as the other. All the beds were comfortable. We didn’t feel cramped. The air con worked well and was not noisy. The bathroom was always clean and the shower was superb with plentiful warm water and great pressure. It had a bath although we just used it for washing sandy feet(!). The shower products they supply were good. The minibar was restocked daily although we didn’t use it that much, as we didn’t spend that much time in the room. A fair amount of free drinks and snacks are included in the mini-bar. Some things incur a charge, but that’s clear upfront. A good tip from other reviews was to bring your own Nespresso pods as they only provided two for the duration of your stay. You can purchase more, but it was easier/ cheaper to just bring some with us! They do have instant coffee and tea bags though. Your mini-bar fridge has milk too. 

We paid extra for beach front and personally think it was worth it. 

Room staff did a great job cleaning the room and were friendly and accommodating if you came back mid-clean. 

ACTIVITIES:

The pool and beach areas were great. Plenty of sun beds despite some people reserving them in the best spots and then not actually using them… ( not the hotel’s fault though).

There would be water volleyball games each morning and there was a larger water hand ball game on one day we were there. They also had a DJ that day. If you’d just arrived at that point you may have been alarmed at the liveliness (it was Oct half term!), but it was generally much more sedate. 

The pool had one or two lifeguards at any time.

The water sports centre was great. We went on a few free snorkel boat trips, and a free glass bottom boat trip. They tend to get booked up but people wouldn’t show, so worth trying last minute anyway. Also great fun to just grab a kayak or pedalo and go out for 30m - again free of charge. They provide life vests for adults and kids. There was also parasailing and a doughnut dragged by a speedboat operated separately (and for a charge) to the hotel. We also saw people kitesurfing - I’m not sure if this was arranged through the hotel. You can also just snorkel off the beach.

Note that there is no dive centre. Reception gave me the WhatsApp number for a local place, but they didn’t respond to me, so I didn’t bother. 

We struggled to get our kids to spend time in kids’ club (which is very standard for them, and not at all a reflection on this kids’ club!), but on the rare occasion they did go (at the end of the trip!) they really enjoyed it. There is a very cool climbing wall, table tennis, pool table, football pitch, games console, bikes, basketball net, tennis courts, own little swimming pool, tiny crazy golf, etc. 

I dragged myself to the gym a couple of times and it was good. We also played tennis  as a family on one of the three courts. 

We didn’t try the spa. 

FOOD:

Breakfast was in the buffet restaurant and they had everything you could conceivably want for breakfast.  

Kudos to Samia and Valerie, who were lovely waiting staff. Although it’s worth saying that all staff are generally really nice and attentive, although on occasion, as other reviews have said, it did take a while for food to arrive after ordering. We didn’t mind - we were on holiday and in no rush!

For lunch we would typically go to Tides, which was by the beach and has great options. It does a great club sandwich with chips, as well as a yummy Mauritian chicken curry, and chicken nuggets that I kept stealing from my boys’ plate. Loads of other adult and kid options too. We would also go to Sapori, which again was great. Both would have different menus for lunch and dinner. I think the buffet also served lunch, although we didn’t try it. 

For dinners, the buffet would have themed nights. We were lucky enough to be there for Diwali and enjoy some great Indian food, although I would otherwise say that the buffet slight let it down compared to the a la carte restaurants, so we’d prefer to go to the a la carte restaurants and tended to only go to the buffet if we couldn’t get in to one of the a la carte restaurants. That’s just our preference though. Lots of other families we met preferred the buffet with their kids. 

We also went to Chopsticks in the evening once (not open for lunch) and it was also good. Great dim sum starter. 

Tip: Book a la carte restaurants before you arrive. The hotel will send you the menus and the theme nights of the buffet in advance if you ask, so you can plan in advance etc. 

BAR/EVENING:

The bar was superb, with a good selection of cocktails, though weirdly a supplement for classics that don’t include premium spirits (eg negroni and margarita). Vikki was a great barman and a super chap, as were the rest of the team.

There was always some form of evening entertainment with different bands each night. Pretty varied and occasional big shows. Not too loud/intrusive if you just wanted to chill at the bar.

ADDITIONAL SERVICES:

Another great part of the service was is that is a medical clinic on site. One of our children cut the sole of his foot early on in the trip which got infected. The onsite nurse team (open everyday, and late) treated it on a daily basis with no fuss and had a great bedside manner. Thanks so much clinic team! Such a great thing to have on site, especially when you have children. 

CONCLUSION:

All in all a great hotel. Even if we like a hotel, we rarely go back as we prefer variety, but we would be very likely to go back to Long Beach in the near future. Our kids loved it too and say it’s their “favourite holiday ever”!

Thanks for a wonderful trip, Long Beach Team. We hope to see you again soon!

We had a wonderful stay and hope to go back!

Together with my wife we spent 11 days in the Long Beach hotel early December 2024. I must say I’ve got very mixed feelings about this stay and here is why. Let’s start with the positives:

-	absolutely wonderful staff, very helpful, friendly and always trying their best to make your stay enjoyable. I would like to recognize Yusrah from the Sapori restaurant who made us feel welcomed every time we went there and made sure we’ve got everything we need. Next would be Geraldine in the Le Marche restaurant providing us with delicious omelettes and eggs for breakfast exactly as we like it – always smiling and working extra hard so guests didn’t have to wait long. Last one is Kaif who made our dinners in the Chopsticks restaurant very pleasant with an extra personalized touch. This guy was very professional and committed to his work – imagine my surprise when I found out he’s an intern/trainee at Long Beach. I highly recommend hiring him as perm as soon as possible!
-	great beach and very well maintained hotel grounds
-	even though hotel was almost fully booked there were plenty of available sunbeds at the beach and swimming pool. I believe this is due to the fact a lot of guests come here to play golf and spend the most of the day at the golf course
-	nice food in the Tides restaurant where we had most of our lunches and the Sapori which we liked the best for dinner
-	comfortable post check-out waiting longue – airconditioned, 2 large, very clean and nice bathrooms with hairdryers
-	no queuing by the bar! Every order can be made through a waiter who brings it to you, even the beach umbrellas have “call” button which summons a waiter

Now the negatives:

-	the all-inclusive in this resort is a complete misunderstanding of the “all-inclusive” concept. It is very basic with great amount of extra paid items. Be prepared to spend some significant $$$ to experience this place to its fullest. This was my biggest disappointment – I’m happy to pay extra to get everything a resort has to offer when I book but Long Beach doesn’t have such option. Worth thinking of adding maybe “ultra all-inclusive”?
-	I simply hate the fact that one has to fill out (name, room number) and sign every single order even when it’s $0. This is particularly annoying when you relax at the beach and have to sign every time a waiter brings you something to drink. Come on, I do enough paperwork and signing documents at the office and don’t want to do this during my holidays! Until this changes I’m not coming back!
-	your all-inclusive package will end when you check out (12:00pm). From that moment on you have to pay for everything. Please, remember that especially when you have a very late flight and be ready for some extra cost. Honestly this is the first resort (and we travel a lot) where we experienced such thing. Even the cheaper ones and less “luxurious” let you enjoy your all-inclusive until your departure. Very bad practice spoiling the last day of stay and significantly affecting the overall experience of the resort in a very negative way.
-	Hasu restaurant seems highly overrated. Food was quite good and less expensive than we thought but the service… it felt like they were there as a punishment. Way, way behind the friendly staff at Tides or Sapori. We simply didn’t feel welcomed.
-	breakfast is hugely disappointing. Very few options and I simply had to force myself to have any after one week. This is surely not a 5* standard!

To summarize -  Long Beach resort has a great potential to be amazing but right now due to all the negatives I mentioned (and several other minor ones) it’s just very average. I would give it 2 stars but because of the wonderful staff the rating is higher. People that work there are the greatest asset and I hope management will keep them happy.

Average resort with some great potantial

Had aosr relaxing and wonderful vacation time at Long Beach last November. Great food specially at Chopsticks and the buffet at the main restaurant was excellent as well.Noticed some changes there with more varieties of food and the different set up at the main restaurant didn't go unnoticed. Will definitely fo again and highly recommend Long Beach.Special thanks to the welcoming and friendly staff.

Family vacation

Stayed here from 17th to 24th November and it was fantastic. Room was lovely, beach view, most comfy bed and pillows had in a hotel.
Whole layout of the hotel was lovely, beautiful beach and pool area .  Buffet restaurant, specialist restaurants all had good variety of food.
Playing golf? All was set up by the hotel with transfers to and from the courses and both were lovely to play.
Spa was used by my family and they said the facilities were fantastic.
Everywhere was immaculate and all staff were very friendly and felt looked after.
I would like to pass on special thanks to the following people:
Samia and Anishka for going over and above in the service they provided at the breakfast and evening buffet.
Vishal for looking after my mum when picking her up and ensuring she got to and from the spa safely (she is 83 with some mobility issues) and he handled her with so much care and patience.
Priscilla for looking after our room so well and ensuring my mum had everything she needed.
Vandini for her welcoming reception to the hotel and helping us so much while we were there.
They all went over and above.

Long Beach A Sun Resort Mauritius

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