Name: Sea CleoNapa Hotel
Rating: 3.5

- onthebeach.ie

visa

mastercard

amex

board_basis

departure_date

star_rating

total_party_price

locations

trip_advisor_score

facilities

themes

sale_property

hotel_name

outbound_departure_time_range

inbound_departure_time_range

flight_stops

take_off_times

operators

refundable_boards

departure_airports

triangular_flights

adult_only

Couples

value

Good for Kids

Good for Groups

2022 Holidays

All Inclusive

Near the Beach

Hairdryer

Internet Access

Kitchen Facilities

Restaurant

Sunbathing Terrace

Sunbeds

Swimming Pool

Terrace

Wifi

Sea Cleopatra Napa Hotel

Sea CleoNapa Hotel

Rooms were very tired, only 1 towel and 1 cup between 2 of us.  Could be a great hotel. Just needs a revamp and paint.
Bed was OK. Better pillows maybe 

Positives were its very close to the town for nights out. 2 minutes walk.  Nice to be that close to town

Near to town, but needs a revamp

Booked last minute without checking all the reviews. Wish we had done this first as we could have avoided making the mistake of staying here.

First of all, they advertise as 'Sea Cleonapa Hotel', however after checking in at reception in the main building we realised we were not going to be staying in the main building but a random apartment block across the road!? Already a strange setup for a 'hotel'.

Once entering this apartment with a traditional key and lock (2024 no electronic keycards?) we were greeted with a less-than-impressive room. Dated, falling apart and in so many ways unclean.

There was an odour of urine from the bathroom for the whole stay, indicating a lack of deep clean/sanitation of facilities.
Shower doors were a nightmare to open and close, plus one of the screen doors was half hanging out!

There was even a dead bug in the light above the sink. It's like they just don't bother to clean or fix anything here. I suspect their overall attitude to guests is just to take their money, wheel them in, then wheel them out!

As for kitchen facilities, they were completely lacking even the basics, there were 2 glasses and a couple of small plates. No cutlery or bowls, not even a kettle as seen in the photos.

When asked about this, the reception said they don't provide kettles anymore. This is not true as we saw multiple rooms with kettles in, as we caught a glimpse inside these when the housekeeping were cleaning some of the other rooms on the floor!

The cleaners turned up to 'clean' our room after the 3rd day (when we pushed the issue with reception) however only a minimal and topical clean was done with the bedsheets being unchanged and even the rubbish was not emptied! Unreal.

Earplugs are recommended as it gets noisy throughout the night with loud bikes and revellers making a racket. This would not be an issue if the windows were soundproof, which they are not. It almost sounds like the windows are open the way you can hear everything going on outside.

The room has not been updated in a very long time, and is very dated by today's standards. The place is generally neglected; grubby and in parts dilapidated (window frame on patio heavily eroded, strips of wood hanging off countertops and tape stuck over electric points).

The wifi in the room was complete rubbish and kept dropping out, making it unfit for purpose. The only real positive was the air-con which was efficient and much needed during our stay in the peak hot season where it was very warm and humid.

Overall advice is don't book here as you will be disappointed. For what they charge you could get a lot better experience for the price at alternative accomodation!

Disappointing And Unclean (With Photos)

We went to sea CleoNapa last week and could not have had a better experience! All of the staff were so lovely and welcoming! The swimming pool was lovely and the rooms a nice size! The manage went above and beyond in every way and made our trip lovely!

Amazing! Could not have asked for more!

We booked with thomascook.com arrived Saturday 11th February 2023 we booked in and where then taken over the road to another building which is not like any of the photos. We booked an apartment each we went in and it is horrible no cooker no kettle no toaster no cups nor crockery a filthy bed with filth all over the walls no hot water coming out the shower the heating does not work and it gets cold here at night. I complained to thomascook.com but they have not been any help. Do not book this place it will be a holiday from Hell like we are experiencing 

Sea CleoNapa Hotel

Overview

How far is the nearest beach?

Distance from Airport

Rooms

Food & Drink

Sports & Entertainment

Gallery

Facilities

Similar Hotels